How do I verify my mobile number?
Open Settings → Verification. Phone verification via SMS may not be available yet — add your number in basic profile setup. Numbers show as verified only when a phone verification timestamp exists on your account.
When can I contact another traveler?
WhatsApp and phone contact unlock after both parties confirm the booking.
How do trip ratings work?
After the Host closes out the trip, you can leave a 1–5 star rating with an optional short comment. Hosts also rate travelers during close-out.
How do I report or block someone?
On any booking page, use Report or Block. Blocked users cannot request your rides or view your profile.
What if no trip is listed on my route?
Search the corridor first. If nothing matches, use Request this trip from the empty results screen so Hosts can see travelers looking on that path.
Contact us
Questions, safety concerns, or account help
hello@sharemiles.inSee also Terms, Community Standards, and Disclaimer.