Privacy Policy
Last updated: 15 July 2026. How ShareMiles Technologies Pvt. Ltd. handles your data on ShareMiles (web, PWA, and Android).
Information we collect
- Account details: name and email (required to sign in); mobile/WhatsApp numbers for booking and hosting.
- Profile data: optional photo; gender, age range, and occupation for booking readiness; languages, home city, and travel preferences.
- Trip data: routes, bookings, messages, seat assignments, ratings/reports, and vehicle details for hosts.
- Host verification: driving licence, RC, and PUC photos or files you upload — reviewed by ShareMiles staff only.
- Location: GPS only when a Host enables live tracking during an active trip (en route until complete), shared with travelers on that trip.
- Camera & files: only when you take or choose a photo/file for a profile picture or verification document — not background camera access and not bulk photo-library access.
- Notifications: Android FCM token or web push subscription (with your permission) for booking, trip, message, and match alerts.
- Device data: app/browser version, IP, diagnostics, and first-party product analytics. Google libraries on Android may process an advertising ID; we do not sell data to ad networks.
How we use your information
- To match Hosts and travelers and display relevant intercity routes.
- To process bookings, send trip updates, and enable communication between matched travelers.
- To verify identities, prevent fraud, and maintain community safety.
- To show live trip progress to travelers on the same trip when the Host enables tracking.
- To send permission-based push notifications and transactional emails about your trips.
- To improve recommendations, contribution transparency, and product reliability.
Sharing and disclosure
- We do not sell your personal information.
- Listing and travel basics may be visible when you browse or share trips; verified contact unlocks after a seat request is confirmed.
- Live location is shared with travelers on that trip only while tracking is active.
- We use cloud hosting, Resend email, optional SMS, Firebase/web push, maps/routing (OSM/OSRM), and object storage under contractual safeguards.
- We may disclose information when required by Indian law or to protect user and public safety.
Device permissions (Android & web)
- Internet — required to use the Service (Android).
- Location — explained in-app, then requested when starting trip tracking; used only during an active trip for travelers on that trip.
- Foreground location service — continues sharing during an active trip with a system notification (Android).
- Notifications — explained after sign-in, then the system/browser prompt; used for bookings, trip status, messages, and relevant matches.
- Camera — explained in-app before Take photo for profile or verification documents.
- Photos / files — explained in-app before choosing an existing photo or PDF; we receive only the item you select.
- Web geolocation, Web Push, and file/capture APIs follow the same purposes with browser permission prompts.
Cookies and on-device storage
- Auth cookies/session tokens keep you signed in.
- A first-party analytics session cookie helps us improve the product (not sold to advertisers).
- Local drafts and recent searches stay on your device.
Data retention and security
- We retain account and trip records while your account is active and as needed for legal, tax, and dispute resolution.
- Data is encrypted in transit (HTTPS) with industry-standard practices. Access is restricted to authorized personnel.
- You may request account deletion by contacting us; some records may be retained where required by law.
Your rights
- You may request access, correction, or deletion of your personal data subject to applicable law and ongoing trip obligations.
- You can update profile details and revoke location, camera, or notification permissions in device or browser settings.
- For privacy requests, contact us at hello@sharemiles.in.
Children
- ShareMiles is not directed at children under 13. Users must be 18+ to offer rides as a host.