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Privacy Policy

Last updated: 15 July 2026. How ShareMiles Technologies Pvt. Ltd. handles your data on ShareMiles (web, PWA, and Android).

Full standalone policy for store listings: sharemiles.in/privacy.html.

Information we collect

  • Account details: name and email (required to sign in); mobile/WhatsApp numbers for booking and hosting.
  • Profile data: optional photo; gender, age range, and occupation for booking readiness; languages, home city, and travel preferences.
  • Trip data: routes, bookings, messages, seat assignments, ratings/reports, and vehicle details for hosts.
  • Host verification: driving licence, RC, and PUC photos or files you upload — reviewed by ShareMiles staff only.
  • Location: GPS only when a Host enables live tracking during an active trip (en route until complete), shared with travelers on that trip.
  • Camera & files: only when you take or choose a photo/file for a profile picture or verification document — not background camera access and not bulk photo-library access.
  • Notifications: Android FCM token or web push subscription (with your permission) for booking, trip, message, and match alerts.
  • Device data: app/browser version, IP, diagnostics, and first-party product analytics. Google libraries on Android may process an advertising ID; we do not sell data to ad networks.

How we use your information

  • To match Hosts and travelers and display relevant intercity routes.
  • To process bookings, send trip updates, and enable communication between matched travelers.
  • To verify identities, prevent fraud, and maintain community safety.
  • To show live trip progress to travelers on the same trip when the Host enables tracking.
  • To send permission-based push notifications and transactional emails about your trips.
  • To improve recommendations, contribution transparency, and product reliability.

Sharing and disclosure

  • We do not sell your personal information.
  • Listing and travel basics may be visible when you browse or share trips; verified contact unlocks after a seat request is confirmed.
  • Live location is shared with travelers on that trip only while tracking is active.
  • We use cloud hosting, Resend email, optional SMS, Firebase/web push, maps/routing (OSM/OSRM), and object storage under contractual safeguards.
  • We may disclose information when required by Indian law or to protect user and public safety.

Device permissions (Android & web)

  • Internet — required to use the Service (Android).
  • Location — explained in-app, then requested when starting trip tracking; used only during an active trip for travelers on that trip.
  • Foreground location service — continues sharing during an active trip with a system notification (Android).
  • Notifications — explained after sign-in, then the system/browser prompt; used for bookings, trip status, messages, and relevant matches.
  • Camera — explained in-app before Take photo for profile or verification documents.
  • Photos / files — explained in-app before choosing an existing photo or PDF; we receive only the item you select.
  • Web geolocation, Web Push, and file/capture APIs follow the same purposes with browser permission prompts.

Cookies and on-device storage

  • Auth cookies/session tokens keep you signed in.
  • A first-party analytics session cookie helps us improve the product (not sold to advertisers).
  • Local drafts and recent searches stay on your device.

Data retention and security

  • We retain account and trip records while your account is active and as needed for legal, tax, and dispute resolution.
  • Data is encrypted in transit (HTTPS) with industry-standard practices. Access is restricted to authorized personnel.
  • You may request account deletion by contacting us; some records may be retained where required by law.

Your rights

  • You may request access, correction, or deletion of your personal data subject to applicable law and ongoing trip obligations.
  • You can update profile details and revoke location, camera, or notification permissions in device or browser settings.
  • For privacy requests, contact us at hello@sharemiles.in.

Children

  • ShareMiles is not directed at children under 13. Users must be 18+ to offer rides as a host.